Client Support
Remote Support
Already working with one of our technicians? Start a remote session below and we'll connect straight to your computer.
Start Here
Start a Remote Support Session
Click the button below and our secure remote support portal opens in a new tab. Follow the on-screen prompts and a WNC IT Pro technician will connect to your computer.
Connect to a TechnicianOnly run a remote session when instructed by your technician or when you've requested support.
How It Works
Click the Remote Support Button
Click the button above. It opens our secure remote support portal in a new tab.
Follow the On-Screen Prompts
Your browser will ask to run the small support application. Approve the prompt — it connects only for this session.
Your Technician Joins In
One of our technicians connects and works with you directly to resolve the issue.
Submit a Support Ticket
For new issues, project questions, or anything that isn't a remote session, fill out the form below and it goes straight to our support team — we'll get back to you.